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In this insightful episode, Len sits down with Cyndy Morin, founder of Resolve Legal Group, to explore her holistic and client-centered approach to family law. Cyndy shares how her personal journey shaped the unique structure of her firm, including the development of the Client Support Coordinator role—an integral position that ensures clients receive emotional support, are matched with the right lawyer, and have access to community resources during the separation process.
Cyndy discusses how Resolve Legal Group goes beyond legal representation by hosting educational seminars and partnering with professionals like counselors, psychologists, and financial advisors to help clients navigate the complexities of divorce with confidence and clarity. She highlights key initiatives like the Step Forward Program, which offers exclusive discounts from local businesses to alleviate some of the financial burdens clients may face. She offers practical advice for those going through separation, such as gathering financial disclosure early and considering mediation over litigation to preserve both finances and peace of mind.
Whether you’re currently navigating a separation or supporting someone who is, Cyndy’s compassionate approach and innovative solutions provide a refreshing take on how legal services can truly serve the whole person, not just the case.
About Cyndy Morin, B.A., J.D.,
Cyndy Morin is the founder and managing lawyer of Resolve Legal Group in Calgary, Alberta. With a deep personal understanding of the emotional and financial challenges that accompany loss, separation, and divorce, Cyndy has built her firm around compassion, innovation, and client-centered service. Since founding Resolve in 2011, she has grown the practice from a solo operation into a leading family law firm known for its unique and supportive approach.
Under her leadership, Resolve also offers access to on-site professionals, including psychologists, parenting specialists, and financial advisors, and runs regular seminar series for self-represented clients. Outside the courtroom, Cyndy is an adventurer at heart: she’s a certified open water diver, a private pilot with a seaplane endorsement, and a passionate world traveler. Her dynamic background and empathetic leadership continue to redefine what it means to offer real life legal solutions.
Resources discussed in this episode:
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Contact Len Lane | Brokers for Life:
- BrokersForLife.ca
- Linkedin: Len Lane
- LinkedIn: Brokers for Life
- Facebook: Brokers for Life
- X: @Brokers4Life
Contact Cyndy Morin | Resolve Legal Group:
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Transcript
Len 00:02
Welcome. My name is Len Lane, and I am the founder and president of Brokers for Life Inc., and we are Dominion Lending Centers in Western Canada. The topic of our podcast will be about what we consider to be Real Life Mortgage Solutions. Welcome back. My special guest today is the most interesting lawyer I have ever met. She is a world traveler. She is a pad certified Open Water Diver. She is a private pilot with a seaplane endorsement, not sure how useful that is in Calgary. She is the founder of the Resolve Law Group in Calgary. She is a family mediator and she’s a private investigator, and I don’t doubt that last one at all. So my special guest today is Cyndy Morin of Resolve Legal Group. Is that correct?
Cyndy 00:51
That’s correct. I opened Resolve Legal Group in 2011 and originally it was just myself and one assistant, and we have just continued to grow for the last 14 years, and I attribute that to the excellent team that I have, and also the unique way that we deliver services at Resolve.
Len 01:17
And what makes that unique? I know the divorce separation industry. Unfortunately, it’s very busy. So what is it that Resolve is doing a little bit different?
Cyndy 01:27
Well, it kind of dates back to the days before I was a lawyer. So years ago, when I was 27 my husband had passed away, and at the same time, my best friend was going through separation, and what I noticed was, when you’re a grieving widow, people will babysit your kids, they will bring you casseroles. They just wrap around you and get you through that process of grieving. But my best friend, nobody was there for her. It was, oh, big deal you’re getting a separation, right? Because it’s so commonplace to hear about separation and divorce, and I couldn’t even be there for her because I was going through my own grief. So fast forward, years later, after my husband passed away, I had to go back to school because I was a stay at home mom, and when he passed away, our income was instantly cut off because we were young and he was a contractor, and we didn’t have savings, and we didn’t have life insurance. We didn’t think we needed all of that. And here’s something that you can touch on. Len we didn’t even have mortgage insurance. We had just bought our first home, and we had just moved back to Calgary after doing a project up north, and I said to my husband, I said, well, we’ve been out of the market for a couple of years with your business here in Calgary, we’ve got a baby on the way, and we’ve got two other babies at home, so let’s keep our costs low, and we’ll put mortgage insurance on later. We’re young. We’ve got many years. And four months after moving into our brand new home, he passed away, and of course, we didn’t have insurance, so I lost the house everything. But like I said, when you’re a grieving widow, you have all kinds of people that just come and support you through that. But yet, when people are going through separation and divorce, sometimes they lose a house, or they go through similar experiences that I had, but there’s a lack of support for them, and even though there may be well meaning family and friends, sometimes you know that isn’t what you need during that time, right? Sometimes you just need somebody objective to kind of walk you through everything and explain the process. So when I, fast forward several years later, when I became a lawyer and eventually wanted to open my own firm, I thought back to that time, and I thought, how can I do things different? How can I set up a firm that’s going to support people through this gruelling process better than what’s happening so far. So one of the things that we did, one of the first things we did, was we set up a role called the Client Support Coordinator. We’re the only family firm in Alberta that I’m aware of that has a client support coordinator, and it was a role created by us that would have three different, three different roles within one role, if you will. So one of the things that we have our Client Support Coordinator do is we have them do all of our intakes, and they then match the client with the lawyer that’s b…
