What Personal Information do we collect?
Canadian privacy legislation defines “personal information” very broadly. Generally speaking, it will be information which: • is about an identifiable individual; or allows an individual to be identified; and in either case, is not information which is already “public” according to exceptions set forth in the applicable legislation. In this policy, our use of the term “Personal Information” means information which is which is defined as being personal information under the Canadian privacy legislation, and which is not exempted under such legislation. 16 Generally speaking Personal Information does not include what is considered business contact information: your name, title or position, business address, telephone number, facsimile number, or e-mail address. Certain information, such as your name, home address and telephone number, may be exempted under Alberta legislation. In addition to this information, we may also collect your personal email address, income and employment information, asset, liability and net worth information, and other information which is necessary for us to gather in connection with an application, preapproval, or request for information concerning mortgages, loans or other products or services purchased or applied for through Brokers for Life Inc. or any of our affiliates or sub-mortgage brokers (including Personal Information about family members, beneficiaries, directors, officers, employees, potential guarantors and other relevant parties).
Why do we collect your Personal Information?
To whom do we disclose your Personal Information?
From time to time, Brokers for Life Inc. may disclose your Personal Information to: • prospective lenders, financial institutions, insurance companies and other suppliers of products or services Brokers for Life is providing or offering to you; • sub-mortgage brokers and other staff within Brokers for Life Inc. for purposes related to the services we are providing to you; • service providers, including organizations or individuals we have retained to perform functions on our behalf, such as office and registry services; • organizations or individuals retained by us to evaluate your creditworthiness or to collect debts outstanding on an account; • a person who, in the reasonable judgment of Brokers for Life Inc., is providing or seeking the information as your agent or who is otherwise legally entitled to receive that information; • police or other authorities where in Brokers for Life Inc. opinion such disclosure is required for protection of the public interest, including any case where we suspect criminal activity such as fraud or money laundering; • any law firm(s) which may be retained to act on our behalf for any reason; • our insurers and to regulatory agencies such as provincial financial institutions commissions or others in connection with regulatory or other activities relating to our obligations and/or our mortgage brokerage businesses; or • any third party or parties, where you consent to such disclosure or where disclosure is required or permitted by law. As many of our dealings with lenders and other parties are conducted through electronic means of communication, you specifically consent to our transmission of your Personal Information by electronic means, including by email and facsimile transmission, for all purposes identified in this Policy or otherwise consented to by you.
Where do we store your Personal Information?
Your Personal Information is stored in secured locations and on computers and computer servers controlled by Brokers for Life, located at our offices. Once a file or matter has been completed, paper records may be stored in off-site storage facilities, and are subject to destruction after such reasonable period of time as Brokers for Life Inc. determines is appropriate to meet the requirements of any applicable regulatory bodies and/or any other applicable laws or regulations, statutory or otherwise, from time to time.
What Personal Information do we collect?
Upon your written request, Brokers for Life Inc. will inform you of the existence, use, and disclosure of all of your Personal Information which we have in our possession and will give you access to that information. Access requests should be sent to our Privacy Officer, using the contact information below.
How do we protect your Personal Information?
To help protect the confidentiality of your Personal Information, Brokers for Life Inc. employs administrative and technological safeguards appropriate to the sensitivity of your Personal Information. While the processes which are employed by the various third parties with whom we deal for protecting Personal Information are established by those third parties, Brokers for Life Inc. will not continue to deal with any third party where we have actual notice of a failure by that third party to adequately safeguard your Personal Information. We endeavor to operate secure data networks protected by industry standard firewall and password protection systems.